If the answer is “everyone,” the practical answer may be “no one.”

Capital projects distribute information across owners, designers, contractors, consultants, vendors, email, collaboration platforms, and personal working files. That network may support daily delivery, but it can obscure who is accountable for the complete owner record.

Claims expose governance gaps

When pressure rises, teams need more than access to individual systems. They need a clear source of truth, defined submission requirements, current and superseded versions, documented decisions, quality checks, and an organized chronology. Without that operating model, expensive professionals spend time locating, normalizing, and explaining records instead of evaluating the underlying issue.

Owner control starts at project startup

MySmartPlans establishes the information requirements and management discipline early, monitors completeness during delivery, and turns over an organized record at closeout. The objective is simple: the owner should not have to reconstruct its own project history.

Explore evidence readiness for project owners or download the readiness checklist.

Educational content only; not legal advice.