USACE Little Rock District • Mountain Home AFB
Visibility That Changed the Project Conversation
How independent project information governance strengthened accountability on a $24 million military medical renovation.
Heavy hospital renovation
Design-build / initial outfitting
Data-management award
The Mission
The U.S. Army Corps of Engineers’ Little Rock District was managing an FY19 design-build/initial-outfitting project at Mountain Home Air Force Base in Idaho. The work converted inpatient space to outpatient use within an operating hospital.
MySmartPlans received a data-management services award at the beginning of design to manage project information across design, construction, initial outfitting, and closeout.
The Risk
The government team needed reliable visibility into a complex renovation involving USACE, the Defense Health Agency, the base, designers, quality assurance personnel, and the prime contractor.
Meeting records, supplemental-information reviews, revisions, and closeout materials had to remain complete, current, searchable, and accountable across the project lifecycle.
“MySmartPlans has created visibility where there has not been in the past.”
What MySmartPlans Did
Centralized the Record
Audited, organized, and presented project information in one accessible location.
Protected Accuracy
Reviewed Project Delivery Team meeting minutes before posting and identified incorrect or omitted information.
Governed Workflows
Managed supplemental-information review and comment sessions and verified requests before reopening them.
Prepared the Lifecycle
Managed documents spanning design, construction, initial outfitting, and closeout.
The Outcome
From Concern to Confidence
At the time of the USACE account, the project was approaching the end of phase two of three, remained on schedule, and was under budget.
An administrative contracting officer requested an unannounced site visit because the project was running so smoothly. The visiting government team found only a few minor issues. According to the USACE project manager, participants largely reacted with “wow” and “thank you.”
Why It Mattered
Visibility
A shared, organized source made project information easier for government stakeholders to see and use.
Accountability
Independent review exposed omissions or inaccuracies before they became accepted project history.
Readiness
Information governance began in design and continued toward a usable closeout record.
The Government Perspective
“MySmartPlans’ performance has exceeded expectations…their service has provided much more.”
Kevin King identified MySmartPlans as one of the primary contributors to the project’s ongoing success. His account also credited the resident COR, USACE quality assurance, the base facility manager, the DHA health facility officer, and the contractor team.
Documented Proof
The official award notice identifies MySmartPlans as the contractor for data-management services supporting the 366th Medical Group Facility at Mountain Home AFB.
Solicitation: W9127S19Q6015
Contract: W9127S-19-P6122
Award date: September 20, 2019
Make the Project Record an Operational Advantage.
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Evidence: USACE award notice W9127S19Q6015 / contract W9127S-19-P6122 (Sept. 20, 2019); Kevin King, USACE Little Rock District, written project account (May 2, 2021); MySmartPlans Getting Started Guide (Oct. 26, 2022). The quoted account reflects project status at the time it was written. MySmartPlans is not implying endorsement by the U.S. Army, USACE, DHA, or the Department of Defense.